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808-707-7260
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Maui, Hawaii

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Frequently asked questions

HOW CAN I MAKE A RESERVATIONS?

WHEN CAN I SPEAK TO A LIVE CONCIERGE?

WHY BOOK NOW AND NOT AFTER WE ARRIVE ON MAUI?

WHY SHOULD I GIVE YOU MY PHONE NUMBER, HOTEL, AND OTHER INFORMATION?

HOW DO I RECEIVE MY ACTIVITY TICKETS/VOUCHERS?

ONCE I MAKE AN ONLINE ACTIVITY RESERVATION, IS IT AUTOMATICALLY CONFIRMED?

WILL I GET A REFUND IF I DECIDE TO CANCEL MY ACTIVITY?

HOW CAN I CANCEL MY TOUR(S)?

WHAT IF THE ACTIVITY CANCELS FOR ANY REASON?

CAN I MAKE A RESERVATION AND PAY WHEN I ARRIVE AT THE ACTIVITY?

WHAT IS INCLUDED ON THE ACTIVITY PRICE?

DO YOU CHARGE A BOOKING FEE?

DO YOU OFFER DISCOUNTS TO MILITARY, KAMAAINAS, SENIORS, OR CHILDREN?

IS GRATUITY INCLUDED?

SHOULD I RENT A CAR WHILE ON MAUI?

IS TRANSPORTATION INCLUDED?

HOW DO I GET DIRECTIONS TO MY ACTIVITIES?

WHAT IF I CANNOT PRINT MY ACTIVITY VOUCHER(S)?

IS THERE A “CATCH” TO GETTING YOUR DISCOUNTED PRICES?

CAN YOU ACCOMMODATE PERSONS WITH SPECIAL NEEDS?

DO YOU OFFER ACTIVITIES I COULD NOT FIND ON YOUR WEBSITE?

DO YOU OFFER GROUP RATES?

WE ARE CELEBRATING A SPECIAL OCCASION. CAN YOU HELP ME ARRANGING IT?

CAN I WATCH WHALES YEAR-ROUND?

ARE THERE TOURS AVAILABLE THAT ARE SAFE FOR SMALL CHILDREN?

WHEN IS MAUI’S PEAK SEASON?

I AM NOT AN AVID SNORKELER. SHOULD I JUST SNORKEL AT THE BEACH?

CAN I TRAVEL BETWEEN ISLANDS ON A FERRYBOAT?

HOW DOES YOUR WEBSITE WORK?